By continuing to use this site, you agree to its use of cookies. Find out more about cookies here. Accept Cookies
voice.jpg

Advanced Voice Features

​​​Enjoy the flexibility and control you need for efficient business communications.
The way to manage your calls today
​​​Enjoy the flexibility and control you need for efficient business communications with our "Advanced Voice Features". Whatever your business needs, it's easy to customise and add value to any of our business lines with your choice of "Advanced Voice Features".
The way to manage your calls today
​​​Enjoy the flexibility and control you need for efficient business communications with our "Advanced Voice Features". Whatever your business needs, it's easy to customise and add value to any of our business lines with your choice of "Advanced Voice Features".

Key features

Feature Details
Abbreviated dialling You can store your frequently call numbers in the memory, then you can simply enter a short access code when dialing.
Appointment service By calling you at the appoin​ted time to remind you of important appointments, your telephone acts as a time management tool.
Block-the-blocker Reject the calls which do not have any Calling Lin​e Identification information.
Call forwarding You can reroute incoming calls to any local telephone number.
Caller number display You can be told in advance who is calling, then decide whether to accept the call or leave it.
Call pickup You can answer any ringing telephone from in your Centrex pickup group by keying in the appropriate pick-up code number.
Call transfer conference Converse with two parties at the same time as well as transfer the call to another local telephone number.
Call waiting When you are talking on the phone, you can hear a tone that means you have another incoming call. You can either answer or ignore it.
Do-not-disturb Bar incoming calls when you want to be left alone.
Duplex ringi​​ng Enjoy two numbers with different ringing tones, all on one line.
Fax follow me You can reroute incoming faxes to any local fax line number remotely. (for customers who already subscribed to basic call forwarding)
Fax never busy Store all your incoming faxes on the server when your fax machine is not answering or being engaged.
IDD security Ensure only authorised persons make IDD calls.
Per call disable call waiting Avoid any interruption during an im​portant call.
Permanent call forwarding Route all incoming calls to any HGC local telephone number by operation.
Remote call forwarding You can reroute incoming calls to any local telephone number remotely. (for customers who already subscribed to basic call forwarding)
Voice announcement box You can reroute all incoming calls to the announcement box.
Voice ​mail ​Enable you to receive the calls even when you are out of office.​
CONTACT US
We're available Monday to Friday, 9am-6pm
CALL & SUBSCRIBE

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

Why HGC?
HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.
Why HGC?
HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.
Why Hgc