e-Bill Service

e-Bill Service

Enjoy the convenience of e-Bill service while protecting the environment

​HGC is implementing an e-Bill service as part of efforts to protect the environment. Customers will therefore receive billing alerts by email, and can go online to get detailed billing information and view payment history at any time, from anywhere. Please visit https://online.hgc.com.hk/ebill now to register for e-Bill service and get started. Please note that requests for paper-based bills to be sent by post will incur a charge of HK$30 per bill, starting 31 July, 2015.

Bill delivery method​​​Service fee
​e-Bill serviceFree​
Paper-based bill by post​​HK$30 per bill

3 simple steps for e-Bill service registration

Step 1: Registration

Use your browser to visit https://online.hgc.com.hk/ebill and begin the registration process.

Step 2: Activation

We will send an activation email (from: ebill@hgc.com.hk) to the primary email address you supply as part of the registration process. Please open the email and click “eBill Activation”.

Step 3: Choose a username

Enter your account number (for existing customers), or contact phone number (for new customers), plus a BR number (first 8 digits). You can then create a new username, or manage bills using your existing username.


You have completed service registration and activation. Please login for other functions, such as creating a secondary username.​​


HGC-Biz Product PDF Download

Registration guide

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HGC-Biz Product PDF Download

Online Enquiry

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