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Terms and Conditions

General and Special Terms and Conditions for Business Services​


Business Broadband service

Special Terms and Conditions for HGC Business Broadband Services

Terms and Conditions for HGC On Air Service

Terms and Conditions for Indoor Wi-Fi Service


Business Voice service

Special Terms and Conditions for HGC Business Voice Services

Special Terms and Conditions for HelloWay Service

Terms and Conditions for Broadband Phone Service

Terms and Conditions for Phone Equipment

Terms and Conditions for SIP Trunk Service

Terms and Conditions for Talk Central Service

Terms and Conditions for VOIP Service


Cloud service

General Terms and Conditions for Cloud Service

Special Terms and Condition for enterprizCloud Service

Microsoft End User License Agreement

Product Sales Terms and Conditions for HGC SaaS (Software as a Service) (SUBSCRIPTION SERVICE)


Customer Premise Equipment and service

Terms and Conditions for Customer Premise Equipment and Service (“CPE”) and Value-Added Service (“VAS”)

Terms and Conditions for Customer Service Charge Offer


Data service

Terms and Conditions for Data Service and VAS


Dedicated Internet Access Premium service

Terms and Conditions for DIA Premium Service

Terms and Conditions for Domain Name Service

Terms and Conditions for Anti-DDoS Service


Email service

Special Terms and Conditions for HGC Business eMail Services

Terms and Conditions for Email Relay Service


HGC Marketplace

Platform Terms and Conditions and Privacy Policy for HGC Marketplace Product

Product Sales Terms and Condition for HGC Marketplace Product

Acceptable Use Policy (AUP) for HGC Marketplace Product


HGC eShop Web

Sales Terms and Conditions for HGC Online Courses

Terms and Conditions for HGC eShop

Microsoft End User License Agreement Acceptable Use Policy (AUP) for HGC eShop


HGC SD-WAN service

Terms and Conditions for HGC SD-WAN Service


Unified Communications service

Terms and Conditions for HGC UC Service