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hgc on air

Let you connect to the world and experience the all-around high speed net surfing
The largest commercial Wi-Fi operator in Hong Kong*
HGC is the largest commercial Wi-Fi operator in Hong Kong* with over 29,000 Wi-Fi hotspots*. These hotspots are served by 1,000Mbps# fibre backhaul network with the aim of providing a better and more reliable wireless network experience.

hgc on air Wi-Fi network covers large-scale shopping malls, café chains, fast food chains, restaurants, entertainment complexes, commercial buildings and private housing estates all over Hong Kong.

You can now experience smooth email communication, video streaming, even a platform for files upload and download freely with our high speed and stable Wi-Fi network.
The largest commercial Wi-Fi operator in Hong Kong*
HGC is the largest commercial Wi-Fi operator in Hong Kong* with over 29,000 Wi-Fi hotspots*. These hotspots are served by 1,000Mbps# fibre backhaul network with the aim of providing a better and more reliable wireless network experience.

hgc on air Wi-Fi network covers large-scale shopping malls, café chains, fast food chains, restaurants, entertainment complexes, commercial buildings and private housing estates all over Hong Kong.

You can now experience smooth email communication, video streaming, even a platform for files upload and download freely with our high speed and stable Wi-Fi network.

Service Settings

hgc on air user tips

Make sure you are within Wi-Fi coverage and have enabled your device's Wi-Fi function. If you leave a Wi-Fi coverage area, GPRS will connect automatically and chargeable mobile data usage will be triggered.

SSID name hgc on air hgc on air auto
Login Procedure - You have to open your Internet browser and an hgc on air log-in page will appear requesting you to log in.

- You can check “Remember me” box to save your login ID and password for your convenience.
Your device will automatically be connected whenever your device falls within the coverage of hgc on air hotspots without having to go through hgc on air log-in page.
Support Mac and Windows Supported Not supported
hgconair_wifihotspot_Sep2018.png hgconair_wifihotspot_Sep2018.png

Remark:

*Based on a review of the number of hotspots featured on the websites of 6 Wi-Fi service providers in Hong Kong at midnight on 12 March 2018. Each Wi-Fi service location provides one or more Wi-Fi hotspots. Wi-Fi is applicable to designated Wi-Fi service locations and hotspots. Number of Wi-Fi service locations and hotspots quoted is based on service provider’s information. Each Wi-Fi service location may include different numbers of hotspots. When the Wi-Fi signal is weak or unavailable, service may automatically be accessed by mobile data and mobile data charge will incur based on user’s monthly tariff plan.

​# 1,000Mbps is the network specification of the backhaul broadband which is applic​able to selected hotspots in limited locations only. All these hotspots are served by 802.11n Wi-Fi technology which delivers a maximum throughput of 300Mbps.​​

Terms and Conditions
hgc on air Android devices setup procedure
hgc on air iOS devices setup procedure
hgc on air auto Android devices setup procedure
hgc on air auto iOS devices setup procedure
CONTACT US
We're available Monday to Friday, 9am-6pm
CALL & SUBSCRIBE

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

Why HGC?
HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.
Why HGC?
HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.
Why Hgc