Anti-DDoS Service

Features	Details
Tier 1 – Network Layer Protection	This is a network-based anti-DDoS solution that detects and stops all attack traffic before entering a customer's network. This solution rides on HGC's resilient operation infrastructure to provide very high service availability. It obtains and analyses the traffic flow information from the routers at the edge of our broadband network to provide insights into both normal and abnormal network traffic conditions. If attack is detected, the system will send an alert to customers, and HGC's Security Operation Centre (SOC) will then activate traffic redirection to the scrubbing centre for traffic data mitigation. The clean traffic will be re-routed to customers. Key features and benefits: - No additional equipment is required to be installed in customers' sites - 24/7 SOC monitoring - Real-time attack detection - Service-level guarantee for attack notification and mitigation - User portal for real-time viewing of DDoS attack reports, monthly reports and incident reports
Tier 2 – Application Layer Protection	This is an on-premise anti-DDoS solution that protects customers from application attacks that threaten service and application availability. It automatically detects and discards the attack traffic before flowing into a customers' server. Little to no user interaction is required, reducing the burden on the security team. Key features and benefits: - Immediate protection from threats with more control - Easy to install, configure and use - Full control of mitigation - Automated threat updates
Tier 3 – Cloud-based Layer Protection	This is a cloud-based anti-DDoS solution that includes a global scrubbing centre with the capacity to mitigate a large number of attacks.

Features

Details

Tier 1 – Network Layer Protection

This is a network-based anti-DDoS solution that detects and stops all attack traffic before entering a customer's network. This solution rides on HGC's resilient operation infrastructure to provide very high service availability. It obtains and analyses the traffic flow information from the routers at the edge of our broadband network to provide insights into both normal and abnormal network traffic conditions. If attack is detected, the system will send an alert to customers, and HGC's Security Operation Centre (SOC) will then activate traffic redirection to the scrubbing centre for traffic data mitigation. The clean traffic will be re-routed to customers.

Key features and benefits:
- No additional equipment is required to be installed in customers' sites
- 24/7 SOC monitoring
- Real-time attack detection
- Service-level guarantee for attack notification and mitigation
- User portal for real-time viewing of DDoS attack reports, monthly reports and incident reports

Tier 2 – Application Layer Protection

This is an on-premise anti-DDoS solution that protects customers from application attacks that threaten service and application availability. It automatically detects and discards the attack traffic before flowing into a customers' server. Little to no user interaction is required, reducing the burden on the security team.

Key features and benefits:
- Immediate protection from threats with more control
- Easy to install, configure and use
- Full control of mitigation
- Automated threat updates

Tier 3 – Cloud-based Layer Protection

This is a cloud-based anti-DDoS solution that includes a global scrubbing centre with the capacity to mitigate a large number of attacks.

Notes

Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to³for details of designated industries).
Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

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