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HGC Superhub Hosted Exchange Email

Keeping your workforce connected and productive anytime, anywhere
Keeping your workforce connected and productive anytime, anywhere
A sophisticated email system providing access to calendars, contacts and task lists, as well as collaboration tools, empowers your workforc​e to keep connected at all times and operate more productively.

That describes the beauty of HGC Superhub Hosted Exchange Email Service, which also frees up IT staff to create more value for the business by taking​ away the need to establish and maintain an email server – because we take on all that responsibility.

Our solution enables employees to access email, calendars, contacts and task lists whenever and wherever they need to, with all the convenience of a tidy monthly subscription arrangement.
Keeping your workforce connected and productive anytime, anywhere
A sophisticated email system providing access to calendars, contacts and task lists, as well as collaboration tools, empowers your workforc​e to keep connected at all times and operate more productively.

That describes the beauty of HGC Superhub Hosted Exchange Email Service, which also frees up IT staff to create more value for the business by taking​ away the need to establish and maintain an email server – because we take on all that responsibility.

Our solution enables employees to access email, calendars, contacts and task lists whenever and wherever they need to, with all the convenience of a tidy monthly subscription arrangement.

Why hosted Exchange email?

​With HGC Superhub Hosted Exchange Email Service on the job, your employees can communicate with all their various business contacts in and outside the company via an advanced email system. But the costly workload that comes with running servers and infrastructure in-house simply disappears. HGC Superhub opens up compelling advantages, such as those below:

In-house implementation HGC Superhub Hosted Email
Capital investment Huge Minimal
IT resources Heavy Minimal
Software update In-house IT resources update software Enjoy updated software without update hassles
Flexibility and scalability Low High
Reliability Lower uptime caused by lack of redundancy 99.99% uptime SLO
Security Costly and complex security solutions. Update delay may cause security issues. With anti-virus, anti-spam protection SSL encryption and data located in certified ISO 27001-certified data centres
24/7 customer service No Yes
Deployment time Average 2-3 months Within a week

Mobility keeps staff connected via email at all times

As well as making email constantly accessible, HGC Superhub Hosted Exchange Email Service enables your employees to access calendars, contacts and tasks on the move, through:

  • Anywhere acce​ss email via Outlook, the Outlook Web App (IE) and mobile devices1.
  • Push mail to keep inboxes constantly up to date1.
  • ActiveSync to automatically synchronise email, calendar, contacts and tasks between PC and mobile devices – such as smartphones and tablets – freeing you from having to check information across multiple devices1.

Tools for “anywhere, anytime” productivity

Using up-to-date Microsoft Exchange versions, all your employees will benefit from the convenience of a 10GB-size email inbox, which can further be upgraded up to 50GB. But we provide much more than just an email service. HGC Superhub Hosted Exchange Email Service contains features that facilitate genuine collaboration and boost productivity. These include:

  • Personal and Shared folders – enabling employees to access and share cloud-based documents among colleagues​2.
  • Personal and Shared calendars – providing access to an employee’s own calendar, as well as those of his/her colleagues to explore availability before scheduling appointments2.
  • Personal and Shared contacts – to view own contacts and share them.
  • Shared tasks – providing employees with the ability to assign tasks to themselves or colleagues anytime, anywhere2.

Reliable. Secure. Fast​

  • ​High availability – Our email servers are located in two active-active Hong Kong data centres and keep three copies of emails.
  • Fast access – Abundant Internet bandwidth locally and overseas, thanks to HGC’s extensive local and global network, plus four cross-border routes to mainland China.
  • High security – Provides anti-spam and anti-virus protection, plus SSL encryption and email servers located in ISO 27001-certified data centres.
  • Optional email archiving and value-added services are available to meet customers apostropne, need any for extra protection.

1 Customer should subscribe to the Anywhere package in order to grant email access to mobile devices and utilise push mail and ActiveSync features.

2 Customer should subscribe to the Anywhere 2013/2010 package to utilise Shared Folders, Shared Contacts, Shared Calendar and Shared Tasks (set in MAPI only). Customers subscribing to the basic package will be able to use Personal Calendar and Personal Address list.​​

Why choose HGC Superhub?

  • ​Strong track record – we serve more than 140,000 Exchange email active contract users for businesses in Hong Kong.
  • Wealth of experience – we are well versed in MS Exchange, mobile email and handling migration of email systems, as we have been offering hosted Exchange service for more than 6 years.
  • Premium custo​mer service support – our premium 24/7 customer service helps solve email problems whenever necessary, as if you had your own in-house technical assistant. This means you can focus on core business, with no need to worry about technical issues.
  • Service level – our system resiliency enables us to pursue a 99.99% service level objective.
  • User-friendly admin portal – our proprietary, localised administration portal allows customers to include new users and manage email accounts quickly and with ease.

A choice of service

  • ​We provide Exchange versions 2013 to 2010, as well as 2007, to suit a variety of hardware and software.
  • Choose Basic or Anywhere service packages to suit your budget.

1 Customer should subscribe to the Anywhere package in order to grant email access to mobile devices and utilise push mail and ActiveSync features.

2 Customer should subscribe to the Anywhere 2013/2010 package to utilise Shared Folders, Shared Contacts, Shared Calendar and Shared Tasks (set in MAPI only). Customers subscribing to the basic package will be able to use Personal Calendar and Personal Address list.​​

HGC Superhub Hosted Exchange Email is subject to the Cloud Services General Terms and Conditions which are published at www.hgcbiz.com from time to time.

CALL & SUBSCRIBE
CALL & SUBSCRIBE

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

CONTACT US
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Why HGC?
HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.
Why HGC?
HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.
Why Hgc