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Unified Communications Unified Communications

HGC UC

Your distance business companion - Enterprise-grade unified communications with rich collaboration and communications features

HGC UC, an enterprise-grade unified communications solution, delivers rich collaboration and communications features to end users.

This cost-effective, pay-as-you-go service delivers corporate IM – a real-time information sharing and instant messaging tool – along with global communications, video conferencing, a mobile app, IVRS, call transfer, call centre management, conference archiving and Sim Ring features – all backed by 24/7 technical support.

HGC UC also offers a wide range of phone selection.

Your distance business companion - Enterprise-grade unified communications with rich collaboration and communications features

HGC UC, an enterprise-grade unified communications solution, delivers rich collaboration and communications features to end users.

This cost-effective, pay-as-you-go service delivers corporate IM – a real-time information sharing and instant messaging tool – along with global communications, video conferencing, a mobile app, IVRS, call transfer, call centre management, conference archiving and Sim Ring features – all backed by 24/7 technical support.

HGC UC also offers a wide range of phone selection.

HGC UC Key Features and Advantages

Features
Single access number
Voicemail to email
HGC UC Mobile App
Cloud-based business voice system
Support personal and audio conferencing recording and archiving
Compatible with different video conferencing tools
IVRS*

HGC UC Standard Package

Including:

  • Speed dialing
  • Call waiting/transfer
  • Voicemail to email
  • Call pickup/Group call pickup
  • Call transfer
  • Mobile App for instant messaging
  • Sim Ring
  • Point to point audio and video conferencing
  • Online management portal (for system administrator and users)
  • Polycom and Cisco SIP phone set available

Value-added Services

Including:

  • Audio/video recording and archiving
  • Instant messaging (IM)
  • eFax
  • N-way audio/video virtual meeting room
  • IVRS

HGC UC Mobile App

Our mobile app supports both iPhone and Android:

  • Instant messaging
  • Pickup and make a phone call
  • Call transfer
  • Call pickup
  • View personal and corporate contact list
  • Instant messaging record archiving
  • Create meeting anytime, create and manage virtual meeting room

Audio/Video Conferencing

  • MP3 (audio) and MP4 (video) format, and MD5 encryption
  • Optional cloud-based archiving plan*
  • System administrator and users can download the archived files

Video Conferencing

  • Support point to point and multi-point video conferencing
  • Support screen sharing function
  • Support H.323, WebRTC or SIP video conferencing system

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

CONTACT US
We're available Monday to Friday, 9am-6pm

Why HGC?

HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.

Why HGC?

HGC Global Communications Limited (HGC) owns one of Hong Kong’s largest fibre-to-the-building networks and world-class international infrastructure, as well as five cross-border routes integrated with three mainland China’s tier-one telecoms operators.
INTERNATIONAL NETWORK
Our international footprint reaches across Asia, Europe, the Middle East, Africa, the US and UK.
HONG KONG-MAINLAND CHINA
Four HGC routes are integrated with all three of mainland China's tier-1 operators in order to help businesses connect offices and factories on both sides of the border.
HONG KONG
HGC owns one of Hong Kong's most extensive optical-fibre backbone networks.
Why Hgc