HGC Cloud Backup

HGC Cloud Backup

Backup your files and servers with HGC Cloud Backup

Lost files and system failure can seriously disrupt your business. HGC Cloud Backup Service provides your enterprise with a convenient, cost-efficient and secure way to backup and recover your files, enterprise applications and servers from multiple locations centrally to the cloud.  Whether you need to back up individual files, physical or cloud servers, or applications - HGC Cloud Backup Service can handle them all for you. With its subscription and pay-as-you-go model, enterprises of any size can take advantage of this highly reliable backup service with minimal capital investment. 


Features and benefits of HGC Cloud Backup

Support a wide range of applications

Deploying the world-leading Commvault backup solution, HGC Cloud Backup supports a wide range of latest as well as legacy applications such as Exchange, SharePoint, Oracle, MSSQL Server, MySQL, Informix and more.


Shorten restoration time with granular recovery

To save restoration time, you can choose to restore the whole data block or just a single email.

Dual site backup options available

Customers with demanding reliability requirements can choose to back up data with replication in our dual centres, located on either side of Victoria Harbour for geographical diversity. 


Backup and restore with self-service console

You can easily schedule and manage backup remotely anytime anywhere you want and quickly restore the data you need via the self-service console.


Hosted in world-class data centres

The HGC Cloud Backup platform is hosted in HGC's data centre, which is designed according to TIA-942 tier 3 or above standard and accredited with ISO27001 certification, ensuring a high level of availability and reliability.


Source-side de-duplication and synthetic full backup

Source-side de-duplication and synthetic full backup reduce bandwidth required for backing up the data, storage size and therefore storage cost.


Open-file backup support

You can backup working files even while these files are in use


Pay as you go model minimizes capital investment

The service is subscription and usage-based, minimizing capital investment in software and hardware.


24x7 local customer service hotline support

Our local customer service hotline is ready to help you to solve any problems you face. ​

    Systems Supported

    Applications supported

    MS Exchange 2007 – 2013

    Lotus/Domino 8 – 9

    MS SharePoint 2010 - 2013

    MS Active Directory 2k3 - 2012

    Novell Groupwise

    Documentum 6.5SP1 – 7.1


    Operating systems supported

    Windows Server 2k3sp2 – 2012 R2

    Windows XPSP3 - 10

    Oracle Linux 4.x - 6.x

    Red Hat Enterprise Linux 4 - 6

    CentOS 4.x - 7.x

    Ubuntu 9.10 - 14.04

    SuSE Linux (SLES) 11.0 – 12.x

    Debian 5.x - 7.x

    HP UNIX 11i v2 – v3


    Databases supported

    MS SQL Server 2005 - 2014

    Oracle 10g R1 - 12c

    Cybase 15.0.3 – 15.7

    Informix 8.5, 12.10

    MY SQL 5.0.26 – 5.6.x

    IBM DB2 9.1 - 10.5

    PostgreSQL 8.2 - 9.2​


    HGC Cloud Backup service is subject to Acceptable Use Policy & Cloud Service Terms and Conditions, which are published on www.h​gcbiz.com​

    For service details, please contact us.

    Hotline: 1228

    Email: bizenquiry@hgc.com.hk​​

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