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Retail ICT Solution

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Retail ICT Solution

Hong Kong’s pandemic situation continues to fluctuate, creating challenges across the board. In the retail, service and catering industries, the pressure has been especially pronounced for SMEs, whose resources are typically limited. While some have downsized to cope, others adapted by changing their business model through digital transformation, enhancing the efficiency, flexibility and continuity of their business.

Enterprises that have yet to go digital are coming to a crucial turning point, but there may be barriers to digitalisation, such as a lack of digital skills and relevant qualified personnel. HGC is launching its Retail ICT solution, which offers SMEs a one-stop solution for undertaking rapid digital transformation during the pandemic at competitive prices. Also, retailers can take their business seamlessly online through Online To Offline (O2O) channels. This will enable SMEs to stay competitive in an optimised environment and explore new business opportunities even under challenging market conditions!

Retail ICT Solution

Hong Kong’s pandemic situation continues to fluctuate, creating challenges across the board. In the retail, service and catering industries, the pressure has been especially pronounced for SMEs, whose resources are typically limited. While some have downsized to cope, others adapted by changing their business model through digital transformation, enhancing the efficiency, flexibility and continuity of their business.

Enterprises that have yet to go digital are coming to a crucial turning point, but there may be barriers to digitalisation, such as a lack of digital skills and relevant qualified personnel. HGC is launching its Retail ICT solution, which offers SMEs a one-stop solution for undertaking rapid digital transformation during the pandemic at competitive prices. Also, retailers can take their business seamlessly online through Online To Offline (O2O) channels. This will enable SMEs to stay competitive in an optimised environment and explore new business opportunities even under challenging market conditions!

WhatsApp+ - Stay connected with customers despite social distancing

WhatsApp+ enables your company to send legitimate promotional information and product news easily to your target customers, while avoiding the negative brand impact of being associated with junk messages.

Another key feature is a 24/7 real-time chat service powered by a smart chatbot system.

Other new features allow multiple users to manage one single account, as well as electronic wallet support so customers can order and pay through WhatsApp.

eShop - Setup an online store to explore potential sales opportunities online

This one-stop eShop solution helps your company to launch an online store from scratch, enabling your company to quickly and efficiently transition their business online. It helps you stay on top of market needs and general trends.

The system is also equipped with value-added services like inventory management, trade reports and analyses, as well as support for multiple payment methods.

Moreover, there is a membership system that can be leveraged to enhance customer loyalty.

Catering ePOS - Allocate resources more efficiently via digitalisation

Catering ePOS system supports electronic menus, enabling customers to use their own devices to order and pay for meals. This can reduce the necessary manpower and limit mistaken orders, so restaurants can deploy staff more flexibly and efficiently.

The system also supports traditional printed menus and generates business data reports for managers to view at a glance, so they can understand customers’ preferences and get detailed information on items such as ingredients for proper inventory management.

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CALL & SUBSCRIBE

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

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