HelloWay
HelloWay

HelloWay

HelloWay is a smartphone app with Hong Kong fixed network telephone number which allows you to make or receive calls to or from Hong Kong regardless of whether you are in Hong Kong or travelling abroad via Wi-Fi and data network. With HelloWay, you can now stay connected with your friends, colleagues, and business partners!

Key features

Always stay connected

  • ​You can use HelloWay to make or receive calls to or from Hong Kong wherever your smartphone1 is connected to a Wi-Fi or data network2. With the Offline Call Forwarding feature, you can enjoy an even greater level of convenience of being connected.”

User-friendly interface

  • With the user-friendly interface, you can always stay connected with others anytime whenever you are in Hong Kong or overseas.

Enjoy cost savings​

  • The HelloWay service allows you to make calls to Hong Kong local numbers anytime at cost-effective means. You can also register for IDD 0080 in order to call your business partners and friends overseas3.
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First-time​ service activat​ion​

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    HelloWay - Introduction, download and activation

    Android

    ​iOS​​

    User guide & compatibility

    Dialling procedures

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    HelloWay is compatible with iOS 4.3 and Android OS 2.3.3 or above




    SamsungGalaxy Ace
    Galaxy Ace 2

    Galaxy Note
    Galaxy Note II

    Galaxy Note II LTE
    Galaxy S

    Galaxy S SCL
    Galaxy S2

    Galaxy S3
    Galaxy S3 LTE

    Galaxy S4
    Galaxy Note III LTE

    Galaxy S5
    Galaxy Note IV

    Galaxy A8
    Galaxy Note V
    ​HTCDesire HD​​One V
    ​LGOptimus LTE 2​​LG G Pro 2
    LG G3​LG G4​
    LG V10​
    ​Motorola​Defy
    Google​Galaxy Nexus​
    ​HuaweiHuawei Honor 6 Plus​
    Lenovo​Lenovo K50-t5​
    Sony Ericsson / Sony​Xperia Z​Xperia Arc​
    Xperia ion​​Xperia J
    Xperia Z-ultra​
    Apple​iPhone devices with iOS 4.3 or above​

    Basic operation

    Android

    ​iOS​​

    Value-added service (VAS) features and settings

    Android

    ​iOS​​

    User Guide | ​ F​AQ

    For subscription of the HelloWay service, please conta​ct our sales hotline at 3160 0080

    1. Applicable to devices supporting iOS4.3 and Android OS 2.3.3 or above with Wi-Fi or data network connection. 
    2. HelloWay service fee does not include charges incurred by Wi-Fi or data network connections. 
    3. Making outgoing calls to non-Hong Kong local numbers will incur IDD long distance call charges and airtime. HelloWay monthly service fee does not include charges incurred by such IDD long distance call charges and airtime.

    Online Enquiry

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