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Unified Communications Unified Communications

UC Anywhere

UC Anywhere

​HGC UC Anywhere is an integrated, feature-rich, cloud-based unified communications (UC) solution to suit corporations of any size. Here are some key reasons why your company should view our solution as a business opportunity.

Key features Details
International numbers - Local access, global reach Make your company eminently reachable internationally by being contactable via local numbers in various countries. Installing overseas phone numbers on your UC Anywhere device enables users to make and receive calls to and from anywhere in the world – all via the UC portal.
Mobility - Empower your organisation to work flexibly UC Anywhere has intelligent call routing and mobile phones the means to manage your account online. In addition, it is softphone or mobile phone compatible, so you can make and receive calls from a computer, laptop, tablet or mobile phone from anywhere in the world. Moreover, you no longer need to be in the office to answer landline calls. Internal transfers, ring groups and all other aspects of the service function as if in a conventional office environment.
Advanced Call Flow (ACF) management module - Bespoke interactive call management A phone line provides one of the most important channels via which to communicate with customers. And our Advanced Call Flow (ACF) management module optimises this by providing a sophisticated yet easy-to-use built-in call flow management facility that enables customers to build and customise their own IVR system call flow capability in simple drag-and-drop steps. Time of day routing is fast and easy, and features include music-on-hold and an automated welcome greeting, etc.
Call recording - Capturing and retrieving call details with ease The call recording feature can be accessed anywhere, and the UC Anywhere portal enables users to turn the facility on/off from any devices. Conference calls can be recorded without needing any additional equipment. Call recording can be used for training purposes and to help teams develop a more comprehensive understanding of how customers use a product.
Video and audio conferencing - Create, control and manage conferences on the fly Video and audio conferencing facilitate effective collaboration and engagement, so our UC portal enables users to configure, schedule and moderate conferences with parties locally and internationally.
Centralised management portal - Smart communications management Our UC portal can be used to control real-time call, recording and call conferencing, and it allows customers to configure phone system settings using a drag-and-drop option. What’s more, administrators can add, remove and edit users, as well as their permission levels, numbers and devices – all in real time.
Globally-interconnected points of presence (PoP) - UC network ring VoIP calls are broken down into packets of data – like those used on a packet-switched network – to connect one caller with another using standard protocols and media codecs. UC Anywhere is carried by a global UC network ring running via secure and reliable networks to deliver uninterrupted voice and video on an international private link. This provides customers with exceptional service quality anytime, anywhere.​

HGC Global Communications Limited may, directly or through its affiliated companies, agents and/or business partners1, use my personal data2(“Personal Data”) for direct marketing of the services and/or products as set out below.

Please select the box(es) below to indicate you do not consent to any of the items and HGC Global Communications Limited shall not use the Personal Data for direct marketing

Notes

  1. Business partners include those entities of designated industries having a contractual relationship with HGC Global Communications Limited (please refer to3for details of designated industries).
  2. Personal Data includes any or all of the following : name, gender, telephone number, fax number, postal address, e-mail address, month and year of birth, and the information on usage of telecommunications and related telecommunications value-added services and relevant HGC Global Communications Limited’s account and service number.
  3. Designated industries include telecommunications and related telecommunications value-added services and/or products, concierge services, flowers and hampers, wedding planning services, personal care and beauty, fashion and apparel, supermarket and department stores, household, catering/ food and beverages, hotels and travelling, entertainment and leisure, high-end consumer products, electrical and electronic products, e-commerce and payment platforms, media, insurance, banking and finance, education, stationery and office equipment, real estate and property management, logistics and transportation, social network services, recruitment, charitable and non-profit making organizations.

Remarks
If at any time in the future you do not wish HGC Global Communications Limited, its affiliated companies, agents and/or business partners in providing you with any information for direct marketing of the aforesaid products and services relating to HGC Global Communications Limited, its affiliated companies and business partners, please contact us via email suggestion@hgc.com.hk, or by mail to PO Box 33, Tsuen Wan Post Office, Hong Kong or call HGC Global Communications Limited’s Customer Services Hotline 1220 (Voice/IDD Service) / 1222 (Internet Service). If you inform us via email or by post, our customer service representative will contact you for verification purpose.

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