Mobility is essential for modern SMEs, while simplicity is crucial for IT support. HGC OfficePro brings mobility with simplicity, enabling SMEs to manage a digital workforce with hassle-free enterprise-grade IT services.
This unified SME suite meets all the needs of a mobile workforce and beyond. It combines the most essential technologies and services, including Unified Communication, Networking, Cybersecurity, Virtual server Service Support, with our reliable connectivity from HGC Secured Broadband and professional IT support from ONE Hotline Service, we will certainly bring significant enhancement to SMEs’ business.
ONE Hotline for all IT issues. HGC OfficePro brings responsive IT services that cover the entire hardware and software lifecycle with remote and on-site support. It simplifies IT with unified support.
| Features | |
|---|---|
| Network infrastructure | • Reliable broadband from our extensive fiber optic network with 99.99% availability. • High-performance, smart-managed switch to enhance network performance and intelligent management capabilities. • PoE to power APs and other devices. • Wi-Fi 6 for high performance and efficiency. • Regularly generate Cybersecurity reports. |
| Voice & Collaboration | • Omnichannel support: text, voice, video across smartphones, IP phones, desktops. • Interactive Voice Response (IVR). • Plug-and-play Teams-certified conferencing for huddle and mid-size rooms, fostering collaborative spaces that inspire productivity and connection. • Productive anywhere - whether you’re working remotely or on-site (outlook, Teams, SharePoint, OneDrive etc.). |
| Powerful Cloud Solutions | • Compute resources in the cloud with high availability and reliability. • 3 plans available to meet your business need. |
| All-around Support | • ONE Hotline Service to address all your HGC Unified Office inquiries 24/7. • Single SLA: HGC in-house engineers offer responsive 8x5xNBD remote and on-site IT support. • Complementary Tokens - One annual token for change management, updates, and reconfigurations. • Release of IT team resource by leveraging HGC’s pool of professional and diversified skilled talent. • Basic IT technical support. |
